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You will be notified at the time the jewelry is assessed and prior to the beginning of repair.
![gay pride rainbow suncatcher gay pride rainbow suncatcher](https://cdn.shopify.com/s/files/1/1074/1948/products/product-image-38728887_1024x1024@2x.jpg)
If jewelry purchased from Luna MagicK is in need of repairs within six (6) months of purchase due to normal wear and tear, please contact me.Ĭharges may apply. In all these cases I DO NOT PAY ANY SHIPPING COST.
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Send it back to me and change is to full price store credit for future use. Send it back to me and I will refund you 90% of the item's value.ģ. Send it back to me and exchange another item of equal value.Ģ. If I never receive your package and you can not provide tracking information, I am afraid I will not be able to give you an exchange or refund.ġ. Be sure to get a tracking number for your return package.
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The customer is responsible for the shipping cost when returning an item. Make sure the item is in resellable condition and contact me before you return, Items that received negative feedback cannot be returned until the negative feedback is removed. If you are not satisfied with your purchase, please contact me before you leave any feedback. If you want to return an item please contact me within a week of receiving the item, If there is any problems with your order please contact me before you leave any Neutral/ Negative feedback, I will try to resolve the problem as best I can. I am willing to repair or replace broken items, change it to store credits or even refund your money in some cases (EXCEPT custom made items). I will do my best to insure you have had a satisfactory shopping experience.